FAQ
General Information
Can window film be applied to all types of glass?
The type of glass you have will determine what type of film can be safely applied for the longevity of your windows
Do you tint Cars and domestic residential homes as well?
No, apologies we only install onto flat window glass in commercial and retail buildings and new build residential homes
Will the installation of window film create a mess?
No, we clean the glass using soapy water and always protect the floor with the appropriate absorbent coverings
Why does it matter if the windows have timber or aluminium frames?
The type of window frame will affect which window films are suitable and the preparation/cleaning techniques used prior to the installation
How long does it take to install window film?
The installation of window film is a fair quick process when compared to most other trades and the time required to complete an install will depend on factors such as site cleanliness, access to the windowpanes, film type being installed and quantity of windows. If your project is time sensitive, please advise us of this prior to the installation date so we can book the installation dates and times to suit your requirements.
Will the film bubble and warp over time?
This will only happen if a cheap and inferior product has been used, especially if it has not been designed for our Australian climate. All our solar window film products meet the Australian and Industry standards.
We have been quoted a cheaper price from a competitor, why?
We quote each customer based on the best window film solution for their project, we use quality products that are generally backed by a manufacturer’s warranties, and only employ experienced/qualified trades persons enabling us to trust and back their workmanship.
Will All Film Solutions price match with a competitors quote?
If you receive a cheaper quote from a competitor, we are more than happy to look at their quote and if possible, match it. However, we will never compromise on the products used or professionalism of our installers. Our quotes are always based on quality products that offer a manufacturer’s warranty and experienced installers which allows us to back our workmanship. We will not use cheaper inferior products to beat another price.
Can window film be removed down the track, if required?
Window films can be removed from most window surfaces by a professional using specifically designed tools and solvents.
How long until the window film is completely dry?
Water is used during the installation process of most window films and there are a few factors that can change the amount of time required for all the moisture to evaporate, often it will depend on the time of the year and the direction of your windows. However, generally in summer it will take an estimated 1-2 weeks and in winter between 1-3 months
Can I purchase DIY window film from you and install it yourself?
Yes! Go to the SHOP NOW section of the website
Can you apply window film to a window at anytime of the day?
Yes, however extreme temperatures and sun glare are to be avoided for the health and safety of our installers.
Can you apply window film to a window if it is raining or extremely hot outside?
As most window film is installed on the inside of your window it does not matter if it is raining outside, the extra moister will not affect the installation process. In regard to hot weather we will generally try to install away from direct sun light on the glass to ensure the product is installed correctly and also to protect the installer from unnecessary exposure to heat and glare.
Do you have a minimum charge?
Yes, however the amount may vary depending on location and job type
How do I know which window film is right for me and my needs?
It’s easy, get us to come out and complete a FREE measure and quote(03) 9909 5126or email the measurements and photos of each window to info@allfilmsolutions.com.au
Frosted Window Film
What is frosted window film?
Frosted window film is a translucent film that is applied to your windows to give the look of frosted glass for a fraction of the price. It will add privacy for both you and your neighbours both day and night.
Is frosted window film translucent or opaque?
A frosted film is a translucent film that obscure the view and still allows light to pass through. An opaque film is a block-out sold coloured film that will restrict light from passing through.
Why have frosted window film installed?
Frosted film is a great way to increase privacy and/or add a feature to your new restidential home or office.
Solar Control Window Film
What is solar window film?
Solar window film or a window tint is a thin laminate product that is generally installed to the interior of a window to reduce the suns heat, glare and UV rays.
Why have solar window film installed?
There are many benefits to having solar window film installed
- Heat Rejection - improves comfort and keeps you cool
- UV Protection - prevent fading of furnishings
- Glare Reduction - offers visual comfort
- Reduce Energy Costs - save money
- Custom Look - enhances the look
- Privacy – block-out onlookers
- Environment – reduce your carbon footprint
How is solar window film installed?
Most solar window film is installed on the inside of the window. However, if there are internal access issues there are specially designed external films that can be used.
Can solar window film reduce glare on the television and computer screens?
Yes, solar window film will significantly reduce the suns glare just like a pair of good quality sunglasses. With a quality solar window film, you can reduce glare by up to 95% for visual comfort.
Will solar window film protect our staff, equipment and furnishings from harmful UV rays?
Yes, solar film will reduce up to 99% of harmful UV rays, this reduction is equivalent to a SPF 285 rating.
What solar window films do you use?
We use a variety of quality products that have been designed and tested for the Australian climate and industry standards.
How can solar window film make our building eco-friendly?
Good quality solar window films will reduce heat intake in summer, thereby reducing energy consumption required to keep your home or office at a comfortable temperature.
How can solar window film save us money?
Professionally installed solar window films decrease energy costs by reducing the heat intake which helps cooling systems to run more efficiently.
Do your solar window films come with a warranty?
All the products we use will come with a manufacturer’s product warranty along with the All Film Solutions workmanship guarantee.
Will solar window film make our windows look like mirrors from the outside?
Not unless you want it to! There are many different styles and shades of solar window film available to suit your requirements, light to dark and also reflective.
Will solar window film still let enough light into the building, or will it be too dark?
The darkness of the room will depend on the film selected and its light transmission qualities. All our quotes and recommendations are accessed on a case by case basis, one size does not fit all.
We have double glazed windows can I have them tinted?
Yes, you can, with little to no risk if the glass is toughened. If the glass is toughened there will be a small etched stamp in the bottom corner of the pane. If the glass is not toughened, you can run the risk of the glass cracking once the film is installed due to thermal stress.
We have laminated glass, can I have them tinted?
Yes, you can, however the safest option is to install a reflective film. Reflective films reflect the heat rather than absorbing it, so they are a safer option for this type of glass. Regardless it is always a possibility that this type of glass can crack when a film is applied due to thermal stress.
Which solar window film will best reduce heat?
We offer a range of different solar window film products to suit different requirements, with some solar films offering up to 80% heat rejection.
Can solar window film give both daytime and nighttime privacy?
Sadly, the answer is no. Solar film will only offer privacy during the day when the level of light outside is great than the inside lighting. This type of window film will offer no privacy once it is dark outside and the lights are on inside your home or office. If you require privacy both day and night a frosted film is a better choice.
Is solar window film applied to the inside or outside of the window?
Majority of solar window film is installed onto the inside of the glass; however certain types of film can be installed externally if required due to access issues.
How much UV protection will solar window film provide?
As we use only quality products our standard solar window film has 99% UV protection.
Anti-Graffiti Window Film
What is anti-graffiti window film?
Anti- graffiti film is a sacrificial barrier that is generally installed to the external face of your windows to protect from scratching, etching, paint, permanent markers and other forms of graffiti.
Can anti-graffiti window film be removed?
Yes, it can be removed as it is designed to be a sacrificial barrier which can be removed and replaced at a fraction of the cost of glass once it has been defaced.
How is anti-graffiti window film installed?
This film is installed by a professional installer on the side of the glass that needs to be protected from vandalism.
Safety And Security Window Film
What is safety and security window film?
This style of film is general clear in appearance, it is designed to reduce the chance of glass breakage in the event of an impact or explosion. However, if the force is strong enough to break the glass, the film will hold the pieces together to avoid serious injury.
What will safety and security film do to improve my workplace?
This film is designed to reduce the risk of serious injury to staff and damage to equipment and furnishings in the event of an impact or explosion, the film will act as a barrier and hold the broken pieces of glass together.
Do your safety and security films come with a warranty?
All the safety and security films used come with a manufacturer’s product warranty along with the All Film Solutions workmanship guarantee.
Do your safety and security films meet the Australian standard AS2208?
Yes, they do, we can produce test certificates for installed film to confirm the compliance of the Australian Standard AS2208.
Preparing For The Installation Date
What do we need to do before you arrive for the installation?
Please move all furniture and other objects that obstruct the window access or that are near the work area, this is done to ensure a quick and professional installation process and will assist in protecting your possessions.
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Window Care And Cleaning Information
How do we care for our newly tinted windows?
Window film is not as hard as glass however the window film products we use are scratch resistant and can be cleaned using warm soapy water and a clean chamois, microfibre or soft cloth. No ammonia-based cleaning products such as Windex should be used as it will damage the film, all you need is some warm soapy water (only use a small amount of dishwashing liquid about 1 teaspoon per litre)
Window Film Warranty Information
Do your window films come with a warranty?
Commercial Window Film comes with a 10-12-year Warranty
Do AFS guarantee their workmanship?
We offer a 1-year workmanship guarantee ensuring the film has been applied to the highest industry standard
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.